job posting · greenhouse
AvePoint, Inc.: Application Support Engineer (3–5 years exp.)
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- AvePoint, Inc.
- Location
- Singapore
- Category
- Customer Success
- Posted
- 2026-08-06
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Overview We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills. What will you be doing? As the Application Support Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing. Your responsibilities will …
Provenance
8110725