job posting · greenhouse
AvePoint, Inc.: Operations Support Analyst
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- AvePoint, Inc.
- Location
- Singapore
- Category
- Technology
- Posted
- 2025-07-24
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
As an Operations Support Analyst, you will: Provide technical support to end users on various technical issues and problems relating to hardware and software. Responds, documents, resolves or escalates incidents, change request or service tickets in a timely manner in accordance to Service Level Agreements. Uphold the service level requirements and strives for continuous service improvement by providing quality technical support to end users. Might be required to be on standby with on-call availability, varied shifts including nights, weekends and holidays. Able to identify interdependencies when analysing problems and developing creative solutions with supervision. Displays a sound judgement when making decisions and demonstrates initiative when situation calls for action. EXPERIENCE AND SKILLS NEEDED Diploma from a recognized polytechnic (preferable IT related) Prior…
Provenance
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