job posting · smartrecruiters
SERVICENOW, INC.: Director, Product Design, IT Service Management
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- SERVICENOW, INC.
- Location
- Santa Clara
- Category
- Design
- Posted
- 2026-09-06
- Careers system
- smartrecruiters
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Team & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. We're looking for a Director of Product Design to lead the design vision and team that will redefine ITSM for the AI era across the entire market. This is a rare opportunity to shape the future of work at scale, leading bold innovation in one of the most critical domains in technology, serving organizations of every size. You'll champion a design culture rooted in trust, craft excellence, and extreme ownership. You'll develop and mentor a talented 20+ person design team across our core ITSM pillars (Incident Management, Problem Management, Change Management), all infused with transformative AI capabilities. You'll work shoulder to shoulder with Product and…
Provenance
744000147693009