SONIC AUTOMOTIVE, INC.: Receptionist - Mercedes-Benz of Denver

Summary The Receptionist serves as the first point of contact for customers visiting or contacting the dealership. This role is responsible for creating a welcoming environment, managing incoming calls, directing guests appropriately, and providing administrative support to ensure a positive customer experience. Responsibilities: Greet customers and visitors in a friendly, professional, and timely manner. Answer and direct incoming phone calls to the appropriate departments and team members. Assist with scheduling appointments and maintaining accurate customer records. Support dealership operations with clerical and administrative tasks as needed. Maintain a clean, organized, and professional reception area. Provide exceptional customer service while addressing basic inquiries and concerns. Collaborate with sales, service, and administrative teams to ensure a seamless customer…