job posting · greenhouse
AvePoint, Inc.: Application Support Engineer
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- AvePoint, Inc.
- Location
- Singapore
- Category
- Customer Success
- Posted
- 2026-05-15
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
What You Will Be Doing As an Application Support Engineer, you will play a critical role in supporting enterprise applications and ensuring smooth system operations for our clients. You will work closely with customers, project teams, developers, QA engineers, and R&D teams to investigate issues, troubleshoot application problems, perform root cause analysis, and drive issues to resolution. This role is ideal for candidates who enjoy technical troubleshooting, system investigations, SQL queries, APIs, log analysis, and client interaction in a fast-paced environment. Key Responsibilities Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution. Ensure customer satisfaction in Project Support and Maintenance Provide Level 1 and Level 2 application support to enterprise clients Investigate, troubleshoot, and…
Provenance
7928623