job posting · greenhouse
BANDWIDTH INC.: Product Support Analyst (11am - 8pm EST)
Observed on the employer’s careers system, last checked 2026-09-06.
- Employer
- BANDWIDTH INC.
- Location
- Raleigh, NC
- Category
- Customer Operations
- Posted
- 2026-08-24
- Careers system
- greenhouse
- Observed
- 2026-09-06
Role description
Verbatim from the employer’s posting, rendered as plain text.
Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: A Product Support Analyst will be the first point of contact for customers experiencing technical issues with SMS/MMS services, focusing on basic…
Provenance
8145870