job posting · greenhouse
COUPANG, INC.: Sr. Manager, Business Analysis(Customer Centric Planning)
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- COUPANG, INC.
- Location
- Taipei, Taiwan
- Category
- Customer Service
- Posted
- 2026-07-29
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
The Customer-Centric Planning team is looking for a Sr. Manager, Business Data Analysis to lead our customer insights and analytics function. In this role, you will define the strategic analytics roadmap, manage a team of analysts, and partner closely with executive leadership and cross-functional teams to drive customer experience improvements, mitigate risks, and uncover high-impact growth opportunities. This role demands a strategic leader who excels at bridging complex data insights with high-level business strategy. You will thrive in ambiguous environments, taking end-to-end ownership to align cross-functional stakeholders, streamline business processes, and scale analytical frameworks. While leading strategically, you also retain the technical depth to guide your team through complex methodologies and ensure execution excellence on the…
Provenance
8083012