job posting · greenhouse
AvePoint, Inc.: Maintenance Project Manager
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- AvePoint, Inc.
- Location
- Kuala Lumpur, Kuala Lumpur, Malaysia
- Category
- Technology
- Posted
- 2026-07-30
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Overview As a Customer Service Manager, you will be responsible for managing post-implementation support and maintenance activities for IT systems and applications. You will work closely with support teams, cross-functional teams, external vendors, and customers to ensure the smooth operation, maintenance, and continuous improvement of systems after go-live. The role requires strong coordination, stakeholder management, and problem-solving skills to deliver quality service and customer satisfaction. What You Will Be Doing Coordinate and manage Change Requests (CRs), including scope confirmation, effort estimation, prioritization, and implementation planning. Track maintenance activities, project timelines, and deliverables to ensure timely completion of support and enhancement initiatives. Maintain and update project and support documentation, including CR plans, Customer Issued (CI) /…
Provenance
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