EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: Transcon Agent (Night Shift)

Scope of Position: Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors’ culture. KEY RESPONSIBILITIES: Ensure smooth and timely shipment process flow Ensure accurate and timely data entry into our operational system based on defined metrics Track and trace shipments Provide proactive and clear communication to internal and external customers Ensure accurate and timely client billing, including dispute resolution Understand customer expectation to ensure all the elements of the SOP and KPI’s are met Ensure compliance to company policies and external regulations Complete cross training in order to support team coverage Professionally represent Expeditors to our customers, service providers, and government agencies Billing & Accounting Review files and complete billing with accuracy…