job posting · smartrecruiters
ACCOR: Front Office Supervisor & Guest relation
Observed on the employer’s careers system, last checked 2026-09-01.
- Employer
- ACCOR
- Location
- St. Julian's
- Category
- Customer Service
- Posted
- 2026-08-09
- Careers system
- smartrecruiters
- Observed
- 2026-09-01
Role description
Verbatim from the employer’s posting, rendered as plain text.
Providing extra care for the guest and focus on their personal need through the stay, accompany them to experience the best possible stay and help them organizing their holiday. Taking care of the reception and its tasks, check in, check out, money handling and cashiering functions . Excellent communication skills : able to communicate clearly and professionally with guests and staff members. Strong customer service skills: friendly, welcoming, and focused on guest satisfaction. Leadership ability: able to supervise, motivate, and support the front office team members. Problem solving skills: able to handle guest complaints and unexpected situations calmly and effectively. Good knowledge of hotel operations: understanding of check in/check out process, reservations, room allocation, billing, and guest services. Professional appearance and attitude: well-groomed, confident, polite, and…
Provenance
744000142509769