job posting · greenhouse
SQUARESPACE, INC.: Customer Support Associate (Remote)
Observed on the employer’s careers system, last checked 2026-09-06.
- Employer
- SQUARESPACE, INC.
- Location
- Remote, United States
- Category
- Customer Operations
- Posted
- 2026-08-18
- Careers system
- greenhouse
- Observed
- 2026-09-06
Role description
Verbatim from the employer’s posting, rendered as plain text.
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 people between New York, Dublin, and a remote workforce. Customer Support Associates are on the front line working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from September 28th - October 9th. To be eligible for this role you will need to live in one of the following states: Delaware, Florida, Georgia, Kansas, Michigan, Missouri, Ohio,…
Provenance
8139231