job posting · ashby
Astra Space, Inc.: API Support Specialist
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- Astra Space, Inc.
- Location
- Remote - US Only
- Category
- Integrations
- Posted
- 2026-07-23
- Careers system
- ashby
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
About Astra Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. The Role We're looking for an API Support Specialist to join our Integrations team as we scale our payments API platform. You will be a front-line problem solver for our customers and their end-users. This person will manage inbound support tickets — including tickets submitted by clients on behalf of their own end-users — troubleshoot integration and payment issues, and provide clear, timely resolutions. The role requires strong problem-solving instincts, comfort with technical…
Provenance
c21d5f3a-45cc-4141-9d4a-ff2765eafe97