EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: IT Support Associate I

Position Summary The IT Support Associate I provides front-line technical support to employees, ensuring reliable operation of hardware, software, network connectivity, and enterprise technology systems. This role is responsible for diagnosing and resolving technical issues, delivering exceptional customer service, maintaining accurate documentation, and supporting IT governance and compliance standards. The IT Support Associate I works closely with senior IT staff and vendors to ensure technology services are delivered efficiently and effectively across the organization. Key Responsibilities Technical Expertise Provide first-level technical support for hardware, software, and network-related issues, ensuring timely resolution or appropriate escalation. Assist with system installations, updates, patching, and basic configuration activities under the guidance of senior team members.…