job posting · greenhouse
FIGMA, INC.: Voice of the Customer Program Manager
Observed on the employer’s careers system, last checked 2026-09-06.
- Employer
- FIGMA, INC.
- Location
- San Francisco, CA • New York, NY • United States
- Category
- Customer Operations and Support
- Posted
- 2026-06-04
- Careers system
- greenhouse
- Observed
- 2026-09-06
Role description
Verbatim from the employer’s posting, rendered as plain text.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't…
Provenance
6008343004