job posting · greenhouse
HOOTSUITE INC.: Customer Success Manager
Observed on the employer’s careers system, last checked 2026-09-06.
- Employer
- HOOTSUITE INC.
- Location
- Mexico City, Mexico
- Category
- Customer Success & Experience
- Posted
- 2026-07-09
- Careers system
- greenhouse
- Observed
- 2026-09-06
Role description
Verbatim from the employer’s posting, rendered as plain text.
We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. This is a hybrid role and is open to applicants located within Mexico City, Mexico. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with…
Provenance
8053700