job posting · greenhouse
Dropbox, Inc.: Program Manager, Customers
Observed on the employer’s careers system, last checked 2026-09-06.
- Employer
- Dropbox, Inc.
- Location
- Remote - Canada: Select locations
- Category
- GTM Office (Sub Team)
- Posted
- 2026-09-04
- Careers system
- greenhouse
- Observed
- 2026-09-06
Role description
Verbatim from the employer’s posting, rendered as plain text.
Role Description Dropbox is looking for a Program Manager, Customers to build the connective layer between EPD and GTM as we test products, evolve the platform, and learn from our managed customer base. This role will plan, recruit, launch, engage, measure, and close out customer programs while maintaining clear product-readiness standards and a strong customer experience. The role is execution-focused but broad in scope. The immediate priority is creating a scalable way to test pre-PMF products with existing managed customers, including priority programs. Over time, the role will support additional customer-facing EPD initiatives, help relaunch and operate Dropbox’s Customer Advisory Board, integrate customer testing into launch processes, and establish repeatable playbooks that can be adopted by functional owners. You will work closely with Product, Design, Research, PMM, Launch Ops,…
Provenance
8177610