job posting · smartrecruiters
EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: Supply Chain Coordinator
Observed on the employer’s careers system, last checked 2026-09-02.
- Location
- Romulus
- Category
- Supply Chain
- Posted
- 2026-07-02
- Careers system
- smartrecruiters
- Observed
- 2026-09-02
Role description
Verbatim from the employer’s posting, rendered as plain text.
To create a best in class Order Management customer experience through coordinated efforts with the OM manager, operations, and account management. By understanding the customer’s business, needs, and expectations the Order Management Agent will maintain day-to-day operations, execute on retention strategy, and cultivate relationships with customers. Major Duties and Responsibilities Operations: Maintain an exceptional customer experience through proactive, solution-based customer service Perform active exception management according to our business and customer KPIs using current customer and product dashboards Manage high volume inbox and anticipate customer needs Use creativity and technical skills to analyze customer data, identify trends within the data, and develop strategies to improve the customer’s supply chain based on these findings Understand, communicate, and execute on…
Provenance
744000135520099