job posting · greenhouse
AvePoint, Inc.: Technical Customer Success Manager
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- AvePoint, Inc.
- Location
- Barcelona, Barcelona, Spain; Madrid, Madrid, Spain; Milano, Milan, Italy
- Category
- Customer Success
- Posted
- 2026-06-26
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
About the position: The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, account managers and technical support engineers. Key responsibilities: Developing business value assessment program by creating customer success metrics to support product on-boarding, product adoption as well as customer retention and satisfaction goals Developing and maintaining long-term relationships with key accounts; coordinating support efforts and organizing solution delivery whilst establishing and owning a trusted advisor relationship with your customers Maintaining customer technical account portfolio to provide technical…
Provenance
8025919