job posting · greenhouse
NICE LTD.: Manager, Customer Service
Observed on the employer’s careers system, last checked 2026-09-03.
- Employer
- NICE LTD.
- Location
- USA - Richardson, TX
- Category
- CX Americas, Management
- Posted
- 2026-08-18
- Careers system
- greenhouse
- Observed
- 2026-09-03
Role description
Verbatim from the employer’s posting, rendered as plain text.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across enterprise contact centers, ensuring on time delivery and seamless account onboarding. Oversee integrations with CRM and cloud telephony platforms including Zendesk, Salesforce, Amazon Connect, and other contact center technologies. Drive cross functional collaboration with Product, Engineering, and Customer Success teams to optimize system performance, customer onboarding, and solution adoption. Serve as a strategic partner for enterprise customers, ensuring successful deployments, customer satisfaction, and…
Provenance
4955576101