EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: Guadalajara | Ejecutivo Servicio al Cliente en Aduanas | Customer Service Representative - Customs Brokerage

Job Description SUMMARY DESCRIPTION: Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department. KEY RESPONSIBILITIES: EXPEDITORS CORE COMPETENCIES Exceptional Customer Service Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees). Job Execution Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own…