job posting · ashby
ROOFOODS LTD: Senior Software Engineer
Observed on the employer’s careers system, last checked 2026-09-09.
- Employer
- ROOFOODS LTD
- Location
- London - The River Building HQ
- Category
- All Cost Centers
- Posted
- 2026-09-09
- Careers system
- ashby
- Observed
- 2026-09-09
Role description
Verbatim from the employer’s posting, rendered as plain text.
About the team Engineering the future of customer support — at global scale 🌍 We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction. As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve…
Provenance
568908c0-aa80-44f2-80c9-ba1299a73a4c