job posting · smartrecruiters
EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: IT Support Associate II
Observed on the employer’s careers system, last checked 2026-09-09.
- Location
- Milpitas
- Category
- Information Technology
- Posted
- 2026-09-08
- Careers system
- smartrecruiters
- Observed
- 2026-09-09
Role description
Verbatim from the employer’s posting, rendered as plain text.
Developing professional who resolves complex issues, supports upgrades, conducts advanced troubleshooting, and mentors junior staff while maintaining compliance and vendor coordination. SKILLS | Expectations & Responsibilities Technical Expertise - Provide second-level technical support for complex hardware, software, and network issues. Perform advanced troubleshooting and root cause analysis, and implement permanent fixes. Assist with system upgrades, deployments, and configuration of enterprise applications. Mentor junior technicians on technical processes and best practices. Communication & Leadership - Communicate effectively with stakeholders by providing clear status updates and technical guidance. Take ownership of escalated issues and coordinate resolution across teams. Customer Service Mindset - Deliver proactive support by anticipating user needs and preventing potential…
Provenance
744000148325179