job posting · smartrecruiters
SERVICENOW, INC.: Sr Customer Success Manager ( Armis/Veza)
Observed on the employer’s careers system, last checked 2026-09-09.
- Employer
- SERVICENOW, INC.
- Location
- San Francisco de Heredia
- Category
- Customer Service
- Posted
- 2026-09-08
- Careers system
- smartrecruiters
- Observed
- 2026-09-09
Role description
Verbatim from the employer’s posting, rendered as plain text.
The Sr CSM serves as the business liaison between the customer and all cross functional teams, including our Executive team, Product Management, Engineering, Sales, Training and Enablement, and others. Responsibilities Own a portfolio of customers as the primary point of contact following the sale Build and maintain a success plan for each account tied to their security objectives, and drive it to completion Understand customer use cases and provide recommendations that improve security posture and platform utilization Ensure deployment and configuration align with key business use cases and are delivered on schedule Guide customers through adoption and configuration so their teams can operate the platform independently Stay current on third-party integrations and how they interact with Armis within customer environments Serve as a subject matter expert in your area of technical…
Provenance
744000148308326