job posting · greenhouse
Groupon, Inc.: Merchant Operations Manager - Center Of Excellence
Observed on the employer’s careers system, last checked 2026-09-09.
- Employer
- Groupon, Inc.
- Location
- Bangalore (Gopalan Axis SEZ)
- Category
- Commercial
- Posted
- 2026-09-08
- Careers system
- greenhouse
- Observed
- 2026-09-09
Role description
Verbatim from the employer’s posting, rendered as plain text.
Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time. Groupon is building a Center of Excellence in Bengaluru — and we're looking for Merchant Operations Managers who work at the top of the craft. This isn't a high-volume support desk. As routine work moves to automation, you'll take on the cases that need real judgment: the toughest merchant escalations, the actions too sensitive to leave unchecked, and the fixes that stop problems from coming back. If you own things end-to-end, make sound calls…
Provenance
4970406101