job posting · smartrecruiters
GRAB HOLDINGS LIMITED: Senior Service Assurance Manager
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- GRAB HOLDINGS LIMITED
- Location
- Petaling Jaya
- Category
- Engineering
- Posted
- 2025-08-25
- Careers system
- smartrecruiters
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Get to Know the Team The Grab Tech Operations team is seeking a Senior Service Assurance Manager driving the Grab Total Quality and Incident Management strategy by developing and driving practices, tools and processes across the Grab Engineering teams. This role will be working in a team of high-impact individual contributors who are closely working with Grab's backend, support and infrastructure teams to drive operational excellence and quality in our production processes and tools. Get to Know the Role Grab is seeking a Senior Service Assurance Manager requiring hands-on experience with incident management, project management & planning, experience in bringing organizational transformation/ change, and delivering data-driven performance reports for our key success metrics with an in-depth knowledge of cloud-hosted methodologies. This is a role that requires C-Level stakeholder…
Provenance
744000077845625