job posting · greenhouse
HOOTSUITE INC.: Bilingual Senior Customer Success Manager - Responsable senior du Succès Client (STE - 12 month contract, French/English)
Observed on the employer’s careers system, last checked 2026-09-06.
- Employer
- HOOTSUITE INC.
- Location
- Montreal, Quebec, Vancouver, Canada, Toronto, Canada, Canada; Calgary, Canada; Edmonton, Canada; Ottawa, Canada
- Category
- Customer Success & Experience
- Posted
- 2026-08-27
- Careers system
- greenhouse
- Observed
- 2026-09-06
Role description
Verbatim from the employer’s posting, rendered as plain text.
We’re looking for a Bilingual Senior Customer Success Manager (12 month contract, French/English) to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a…
Provenance
8161217