job posting · smartrecruiters
GRAB HOLDINGS LIMITED: Senior Product Designer, Support
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- GRAB HOLDINGS LIMITED
- Location
- Singapore
- Category
- Design
- Posted
- 2026-07-15
- Careers system
- smartrecruiters
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Get to Know the Team The Grab Support tech family builds and operates the technology that powers Grab's customer support experience across the region. We oversee the Help Centre and self-serve journeys, chatbots and form-based automations, live chat, AI tools, and the agent tooling our support teams rely on every day. Our mission is to deliver a world-class, delightful and seamless support experience scaling support through automation, content excellence and AI. Get to Know the Role As a Senior Product Designer, you will be instrumental in creating user-centric solutions for both internal and enterprise web tools, as well as mobile applications. Your expertise will drive the design process, influencing strategic decisions that enhance overall user experience. You'll work closely with Product, Analytics, Engineering, and Business teams to tackle complex problem areas. You will report to…
Provenance
744000137922823