SONIC AUTOMOTIVE, INC.: Service Porter - Ron Craft Chevrolet Cadillac

Summary The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area. Duties and Responsibilities Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around) Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation Retrieve customer vehicles at cashier for pick-up; wait at vehicle for…