job posting · smartrecruiters
GRAB HOLDINGS LIMITED: Grab Customer Experience Professional
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- GRAB HOLDINGS LIMITED
- Location
- Pasig City
- Category
- Customer Service
- Posted
- 2026-09-07
- Careers system
- smartrecruiters
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Get to Know the Team The Grab Support (GS) PH team values collaboration and a customer-centric approach in delivering world-class experience to our consumers and partners. Our focus is on continuous improvement, driven by a commitment to business process optimization, digital innovation, and strategic vendor management. We are responsible for ensuring our operations are efficient, scalable, and resilient, empowering our support agents to deliver exceptional experiences in every Grab journey. Get to Know the Role The Grab Customer Experience Professional is a high-impact, strategic role designed for an agile problem-solver who operates at the intersection of advanced technology, operational strategy, and premium customer experience. Moving entirely away from transactional, ticket-based support, you will act as a consultant to the business's customer service operations. You will leverage…
Provenance
744000147829840