EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: Account Manager

Job Overview: In this role, you’ll own key customer accounts, act as a trusted partner across their organisation, and work closely with internal teams to ensure excellent service delivery. You’ll identify growth opportunities, support business reviews, and help turn customer insights into commercial success. What you’ll do: Manage and develop existing branch, regional, or global accounts Build strong relationships at multiple customer levels Identify and grow business opportunities Coordinate with sales, operations, and leadership teams Ensure high levels of customer satisfaction Assist with collections when needed. Manage client profiles and updates on the CRM Build territory maps showing number of accounts located in each city Fluent in EI systems and demos to provide technical updates to accounts Share weekly schedule with all Departments to help coordinate and participate in joint…