EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: Transcon Supervisor

Tasks and Duties This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee as noted in the Transcon Operational Performance Standards . Click on the link to the performance standards to view more details for each task. Review and support with day-to-day quotations Allocate workloads within team to ensure smooth operations during peak activity or staff absence Monitor workboards to ensure internal KPI’s are met e.g. timely data entry Build and maintain strong relationships with customers, service providers and the Expeditors network. Assist in retention calls and complete customer reviews with your regular customers to document in the CRM Monitor invoicing and BNP report where needed Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations Be a guide for…