job posting · greenhouse
AvePoint, Inc.: Customer Success Manager
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- AvePoint, Inc.
- Location
- Melbourne, Victoria, Australia
- Category
- Customer Success
- Posted
- 2026-08-11
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
About the position: The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, account managers and technical support engineers. Key responsibilities: Driving customer enablement through positive business outcomes that strengthen adoption, improve customer retention, and increase satisfaction Developing and maintaining long-term relationships with key accounts; coordinating support efforts and organizing solution delivery whilst establishing and owning a trusted advisor relationship with your customers Solving customer problems through active product fit…
Provenance
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