job posting · smartrecruiters
SERVICENOW, INC.: Staff Machine Learning Engineer
Observed on the employer’s careers system, last checked 2026-09-05.
- Employer
- SERVICENOW, INC.
- Location
- Santa Clara
- Category
- Engineering
- Posted
- 2026-09-01
- Careers system
- smartrecruiters
- Observed
- 2026-09-05
Role description
Verbatim from the employer’s posting, rendered as plain text.
Team Overview We build the AI layer of our CPQ platform — a set of Python services that let users configure, quote, and manage transactions through natural language instead of forms. This isn't a thin LLM wrapper. We're running multiple production agent architectures concurrently (ReAct-style tool-calling agents, hand-rolled LangGraph state machines, and the Harness — our from-scratch, industry-leading agent execution runtime). Our systems are backed by a first-party MCP surface into admin/product/rules/transaction systems and interoperate with other AI agents over the A2A protocol. Below that sits a conventional Java/Spring Boot microservices fleet and a React/TypeScript + Lit frontend that the agents ultimately drive. Role Overview We're looking for someone who already operates at a Senior-Staff bar in the agentic/LLM domain but is building out breadth across the rest of the stack.…
Provenance
744000146824899