job posting · smartrecruiters
SERVICENOW, INC.: Senior Staff Machine Learning Engineer - Agentic AI
Observed on the employer’s careers system, last checked 2026-09-05.
- Employer
- SERVICENOW, INC.
- Location
- Santa Clara
- Category
- Engineering
- Posted
- 2026-08-17
- Careers system
- smartrecruiters
- Observed
- 2026-09-05
Role description
Verbatim from the employer’s posting, rendered as plain text.
About the Team AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure — prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will design, build, and operate production-grade agentic AI systems embedded across ServiceNow's platform — autonomous agents that reason over real enterprise data, take action across workflows, and run safely at Fortune 500 scale. Your core focus areas: Agentic architecture . Design and ship multi-agent systems — orchestration, tool use, planning loops, memory, and failure recovery — that operate reliably in production, not in notebooks. Enterprise-grounded…
Provenance
744000143915904