job posting · greenhouse
NATERA, INC.: Service Engineer
Observed on the employer’s careers system, last checked 2026-09-06.
- Employer
- NATERA, INC.
- Location
- San Carlos, CA
- Category
- Product Engineering & Service
- Posted
- 2026-08-25
- Careers system
- greenhouse
- Observed
- 2026-09-06
Role description
Verbatim from the employer’s posting, rendered as plain text.
POSITION SUMMARY: The Service Engineer is an intermediate role focused on troubleshooting, repair, and maintenance of laboratory instrumentation and robotics (such as liquid handlers and analytical instruments). This engineer has more independence than a service engineer 1 and is expected to have a good troubleshooting foundation and understanding of most instruments used in the lab, and can address service events of medium complexity independently and of high complexity with some guidance. PRIMARY RESPONSIBILITIES: ● Semi-autonomous role. ● Handles more complex troubleshooting, repairs, and maintenance. ● Solves non-routine problems with some guidance. ● Follows SOPs and performs task-based assignments. ● Drafts SOPs and work instructions. Contributes to troubleshooting Wiki. ● Expected to troubleshoot issues of medium to high complexity. Understands when to reach out for guidance. ●…
Provenance
6149790004