job posting · smartrecruiters
UBM LIMITED: Customer Success Enablement Manager
Observed on the employer’s careers system, last checked 2026-09-03.
- Employer
- UBM LIMITED
- Location
- London
- Category
- Customer Service
- Posted
- 2026-09-02
- Careers system
- smartrecruiters
- Observed
- 2026-09-03
Role description
Verbatim from the employer’s posting, rendered as plain text.
This role is based in our 240 Blackfriars office. Role Overview We are looking for a Customer Success Enablement Manager to directly impact customer satisfaction and retention. You will produce custom client deliverables and analysis to support post-sales teams, ensuring they are equipped to drive client satisfaction, secure renewals, and foster account growth. This role also offers opportunities to collaborate cross-functionally, contribute to AI innovation and gain valuable experience in customer success. Key responsibilities include: Generate custom deliverables (e.g., emails, reports, PPT presentations, Executive Summaries) that effectively communicate value and align with the Account’s engagement strategy/Customer Success roadmap, using AI and automation tools where appropriate. Analyze customer data to identify opportunities for satisfaction, growth, and risk mitigation.…
Provenance
744000146984279