job posting · smartrecruiters
SERVICENOW, INC.: Staff Data Engineer
Observed on the employer’s careers system, last checked 2026-09-05.
- Employer
- SERVICENOW, INC.
- Location
- Hyderabad
- Category
- Information Technology
- Posted
- 2026-08-26
- Careers system
- smartrecruiters
- Observed
- 2026-09-05
Role description
Verbatim from the employer’s posting, rendered as plain text.
Role summary The Staff Data Engineer designs, builds, and operates the data foundation and the evaluation infrastructure behind ServiceNow CRM Agentic AI. The role has two halves that reinforce each other. The first is conventional but demanding data engineering: architecture, pipelines, and transformation across structured and unstructured sources, held to production standards of reliability and quality. The second is newer and rarer: building the measurement layer that tells product and AI teams whether an AI agent actually did its job. That second half changes the nature of the work. Agent behavior is probabilistic, so quality cannot be asserted, only measured—against metrics that have to be defined before they can be tracked, and against ground truth that someone has to establish and defend. This engineer defines those metrics with product and AI teams, sets the labeling and…
Provenance
744000145702469