job posting · smartrecruiters
SERVICENOW, INC.: Director of Product Management, Retail
Observed on the employer’s careers system, last checked 2026-09-09.
- Employer
- SERVICENOW, INC.
- Location
- Santa Clara
- Category
- Engineering
- Posted
- 2026-09-08
- Careers system
- smartrecruiters
- Observed
- 2026-09-09
Role description
Verbatim from the employer’s posting, rendered as plain text.
Team ServiceNow’s Retail industry products team helps retailers streamline store and partner operations across owned, franchise, and licensed models to enhance labor productivity, sales per sq foot, HQ alignment & communication, and the customer experience. We are a team of passionate product managers who drive product vision, partner closely with customers to define needs, and collaborate to deliver innovative AI solutions to improve store operations and the customer experience. Role We are looking for a Director of Product Management to help lead our inbound product management efforts for CRM for Retail built on the ServiceNow AI platform. In this role, you will be responsible for leading a team of inbound product managers to define product strategy and roadmap, drive AI-native workflows from concept to delivery, and ensure that they align with customer needs and market trends. You…
Provenance
744000148319569