job posting · smartrecruiters
ACCOR: Guest Service Manager (Arabic Speaking)
Observed on the employer’s careers system, last checked 2026-09-01.
- Employer
- ACCOR
- Location
- Pa Tong
- Category
- Management
- Posted
- 2026-08-18
- Careers system
- smartrecruiters
- Observed
- 2026-09-01
Role description
Verbatim from the employer’s posting, rendered as plain text.
•Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. •Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. •Implementing procedures to improve services offered with the aim of attracting more customers. •Hiring and training staff in matters of professional conduct,and ensuring that there is enough staff at all times by organizing staffing schedules efficiently. •A minimum of 2-5 years’ front desk experience as a Guest Service Manager is preferred. •Proficiency in Excel, PowerPoint, and Microsoft Word and hospitality software (Opera system) •Excellent command of both Arabic and English (listening, speaking, reading, and writing) for effective communication and guest service.
Provenance
744000144009139