job posting · smartrecruiters
SONIC AUTOMOTIVE, INC.: Service Advisor - BMW of West Houston
Observed on the employer’s careers system, last checked 2026-09-11.
- Employer
- SONIC AUTOMOTIVE, INC.
- Location
- Katy
- Category
- Sales
- Posted
- 2026-09-10
- Careers system
- smartrecruiters
- Observed
- 2026-09-11
Role description
Verbatim from the employer’s posting, rendered as plain text.
Summary As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities Greet customers in a friendly, professional, and hospitality-driven manner, ensuring a luxury brand experience. Listen to customer concerns and accurately document vehicle issues. Provide clear, consultative explanations of recommended services and repairs to promote transparency and trust. Leverage product knowledge and service history to identify maintenance opportunities that drive service revenue while adding value for the customer. Communicate estimated costs, obtain approvals, and proactively…
Provenance
744000148828869