job posting · ashby
NETGEAR, Inc.: Technical Support Engineer (Mandarin)
Observed on the employer’s careers system, last checked 2026-09-04.
No longer listed. This posting was removed from the employer’s careers system; the record remains as an observation.
- Employer
- NETGEAR, Inc.
- Location
- Taipei, Taiwan
- Category
- Enterprise
- Posted
- 2026-07-20
- Careers system
- ashby
- Observed
- 2026-09-04
Role description
Verbatim from the employer’s posting, rendered as plain text.
Role Overview Location: Taiwan (Remote) As a Level 2 Technical Support Engineer, you will be a key member of the NETGEAR Enterprise Support organization, delivering high-quality technical assistance to business customers across a range of networking products. This is a 100% remote position based in Taiwan, offering excellent work flexibility and the autonomy to manage your day. In this role, you will troubleshoot customer issues, manage support cases, and collaborate with internal teams to deliver effective solutions. You will handle moderately complex technical problems and escalate more advanced issues to L3 Technical Support Engineers when needed. Key Responsibilities Customer Support & Troubleshooting Multi-Channel Support: Provide front-line support via phone, email, and chat for NETGEAR switches, wireless access points, business routers, NAS devices, NETGEAR Insight, and Exium…
Provenance
4109e9bf-8692-4186-b5e9-715788fe4a2a