job posting · greenhouse
MONGODB, INC.: Manager, Customer Success Management
Observed on the employer’s careers system, last checked 2026-09-05.
- Employer
- MONGODB, INC.
- Location
- Milan; Rome
- Category
- Customer Success EMEA
- Posted
- 2026-07-20
- Careers system
- greenhouse
- Observed
- 2026-09-05
Role description
Verbatim from the employer’s posting, rendered as plain text.
MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote customer adoption of MongoDB. We are looking to speak to candidates who are based in Italy,…
Provenance
8074078