job posting · smartrecruiters
GRAB HOLDINGS LIMITED: Manager, Country Vendor Management
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- GRAB HOLDINGS LIMITED
- Location
- Pasig City
- Category
- Customer Service
- Posted
- 2026-09-07
- Careers system
- smartrecruiters
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Get to Know the Team The Grab Support (GS) PH team values collaboration and a customer-centric approach in delivering world-class experience to our consumers and partners. Our focus is on continuous improvement, driven by a commitment to business process optimization, digital innovation, and strategic vendor management. We are responsible for ensuring our operations are efficient, scalable, and resilient, empowering our support agents to deliver exceptional experiences in every Grab journey. Get to Know the Role As the Vendor Manager, you will manage the management of our vendor partnerships in the country. You will ensure vendors meet and exceed performance expectations, foster strong relationships, and drive strategic collaboration to support our business objectives. The Critical Tasks You Will Perform Be the point of escalation for BPO Partners / Outsourcers providing contact center…
Provenance
744000147830179