job posting · smartrecruiters
EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: Agent - Air Export Customer Service
Observed on the employer’s careers system, last checked 2026-09-02.
- Location
- Singapore
- Category
- Supply Chain
- Posted
- 2026-08-06
- Careers system
- smartrecruiters
- Observed
- 2026-09-02
Role description
Verbatim from the employer’s posting, rendered as plain text.
To provide exceptional customer service to both internal / external customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination. Answer all incoming calls promptly and politely. Handle all air export shipment bookings via different channels of communication. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary. Ensure all data (required by OPA/Air Lateral) are entered into ETMS timely and accurately. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required. Provide flight details promptly and give timely feedback to customers on freight status. Obtain rates approval from customer & raise F2F / BCR before shipment departs. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as…
Provenance
744000141834929