job posting · greenhouse
Mercury Technologies, Inc.: Senior Customer Support Systems Administrator
Observed on the employer’s careers system, last checked 2026-09-12.
- Employer
- Mercury Technologies, Inc.
- Location
- San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Category
- Support
- Posted
- 2026-09-11
- Careers system
- greenhouse
- Observed
- 2026-09-12
Role description
Verbatim from the employer’s posting, rendered as plain text.
We're looking for a skilled System Administrator to join our Customer Support Operations & Strategy team. In this role, you'll be the backbone of our support infrastructure - ensuring that our systems are secure, reliable, and always optimized for performance. As Mercury's Zendesk ecosystem and CS tech stack continue to grow in scope and complexity - and as we move toward a bank charter* - this role is increasingly central to how we scale, automate, and govern our systems. If you're excited about building creative solutions and making a tangible impact on customer & agent experience, we'd love to hear from you! What You'll Do: Zendesk Administration: Manage our Zendesk implementation - both intraday maintenance and supporting Zendesk through strategic business growth Work alongside our existing team of Systems Admins to ensure our Zendesk ecosystem remains cohesive, consistent,…
Provenance
6190742004