EXPEDITORS INTERNATIONAL OF WASHINGTON, INC.: Logistics Customer Service Agent

Scope of Position: The role of a Customer Service Agent is to identify and understand our customer's transportation needs. Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers. Major Duties and Responsibilities: Prepare, handle, and process documentation, including house and master air waybills, commercial documents and customs/regulatory documents Update shipment information it a timely and accurate manner into our operating system Timely freight dispatch to avoid disruptions in customer's supply chain Communicate effectively and timely with…