job posting · ashby
INSTRUCTURE INC: L1 Support Engineer
Observed on the employer’s careers system, last checked 2026-09-19.
No longer listed. This posting was removed from the employer’s careers system; the record remains as an observation.
- Employer
- INSTRUCTURE INC
- Location
- Manila, Philippines
- Category
- Client Services
- Posted
- 2026-09-10
- Careers system
- ashby
- Observed
- 2026-09-19
Role description
Verbatim from the employer’s posting, rendered as plain text.
At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: As a Tier 1 Technical Support Specialist, you will be the primary point of contact for users seeking technical assistance across our educational platforms, including Canvas (LMS) and Parchment (Awards, Credentials, Record Management) and other Instructure products. Your role involves providing prompt, friendly, and effective troubleshooting or escalation through phone, web-based ticketing systems, and live chat. You will support a diverse range of…
Provenance
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