job posting · ashby
INSTRUCTURE INC: L1 Support Engineer
Observed on the employer’s careers system, last checked 2026-09-11.
- Employer
- INSTRUCTURE INC
- Location
- Manila, Philippines
- Category
- Client Services
- Posted
- 2026-09-10
- Careers system
- ashby
- Observed
- 2026-09-11
Role description
Verbatim from the employer’s posting, rendered as plain text.
At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: The Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators, and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between…
Provenance
c7f174bd-9e69-4cb8-b7fd-45cde88d238c