job posting · smartrecruiters
GRAB HOLDINGS LIMITED: Manager, Strategic Projects
Observed on the employer’s careers system, last checked 2026-09-09.
- Employer
- GRAB HOLDINGS LIMITED
- Location
- Petaling Jaya
- Category
- Customer Service
- Posted
- 2026-09-09
- Careers system
- smartrecruiters
- Observed
- 2026-09-09
Role description
Verbatim from the employer’s posting, rendered as plain text.
Get to Know the Team The Grab Support - Strategy team works with senior leaders across the organisation to drive impactful projects that enhance our service offerings, ensuring all our users feel supported and valued. Our culture is entrenched in collaboration and a customer-centric approach in delivering world-class support to our customers and partners. Get to Know the Role As a Manager, Strategic Projects, you will report into the Senior Manager, Strategic Projects and work onsite in the Grab office. You'll manage projects end-to-end to drive user value and experience through building strategic plans, deep diving into processes and existing setup, and working with cross-functional teams to deliver changes that drive user experience. You'll also conduct analyses and uncover key customer insights through analytics to inform decision-making processes and make recommendations. The…
Provenance
744000148404359