job posting · ashby
IBOTTA, INC.: Customer Operations Content Specialist
Observed on the employer’s careers system, last checked 2026-09-12.
- Employer
- IBOTTA, INC.
- Location
- Hybrid - Denver
- Category
- Business - Non Sales
- Posted
- 2026-09-11
- Careers system
- ashby
- Observed
- 2026-09-12
Role description
Verbatim from the employer’s posting, rendered as plain text.
Ibotta is seeking a detail-oriented and collaborative Content Specialist to join our team and help elevate our Customer Operations department. We are looking for a process-minded individual who works well across teams but is equally comfortable owning their own projects and driving them to completion. In this role, you will support our mission to optimize the customer experience by maintaining high-quality knowledge base content, contributing to chatbot and automation efforts, and ensuring every communication reflects our official Voice & Tone. If you are a strong writer who enjoys turning complex information into clear, actionable content and wants to grow your skills in content operations, this is the role for you. This position will focus on writing and maintaining knowledge base and Help Center content, supporting chatbot and documentation needs, and assisting with internal…
Provenance
315c6e5f-5f14-477f-ac86-79b6d52177cb