job posting · smartrecruiters
SERVICENOW, INC.: Staff Inbound Product Manager, AI Specialists and Voice AI
Observed on the employer’s careers system, last checked 2026-09-05.
- Employer
- SERVICENOW, INC.
- Location
- Santa Clara
- Category
- Engineering
- Posted
- 2026-09-03
- Careers system
- smartrecruiters
- Observed
- 2026-09-05
Role description
Verbatim from the employer’s posting, rendered as plain text.
Zero Touch Support exists to make working with your IT department easy and pain-free. That is a bigger surface than any one product. It starts at the front door, where Moveworks, Employee Slate, and our chat experiences meet employees inside the tools they already use and resolve most of what they need before a ticket ever exists. When something does need real work, our AI Specialists pick it up, carry it end to end, and close it. Voice AI does the same for the people who would still rather pick up the phone. Employee Insights shows us and our customers where the friction actually sits, so the whole system improves on a loop instead of on a release cycle. Put together, that is the difference between an employee filing a ticket and waiting, and an employee just getting on with their day. About the role You will own a piece of that portfolio outright. What it does, who it is for, what…
Provenance
744000147333962